Privacy Policy

1. Who We Are

Eliot's Adventures is a tour and taxi service based in Puerto Rico. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our services.

2. Information We Collect

• Contact information: Name, email address, phone number.
• Booking information: Tour preferences, travel dates, number of guests, payment details (processed securely via Stripe — we do not store card numbers).
• Waiver information: Signed liability waivers including name and signature.
• Email subscriptions: Email address if you sign up for promotions or discount codes.

3. How We Use Your Information

• To process and confirm your bookings.
• To send booking confirmations, reminders, and waiver links.
• To respond to your inquiries.
• To send promotional emails and discount codes (only if you opted in).
• To improve our services and website.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Stripe — for secure payment processing.
• Google / Gmail — for sending confirmation and communication emails.
• Law enforcement or regulatory bodies if required by law.

5. Marketing Emails & Unsubscribing

If you signed up for our discount or promotional emails, you can unsubscribe at any time by replying "UNSUBSCRIBE" to any of our emails or by contacting us directly. We comply with the CAN-SPAM Act.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for a minimum of 3 years for accounting purposes.

7. Cookies

Our website uses browser storage (localStorage/sessionStorage) to remember your preferences, such as whether you have already seen our promotional popup. We do not use third-party advertising cookies.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us via our contact page.

9. Security

We take reasonable technical and organizational measures to protect your data. Payment information is encrypted via Stripe's PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date at the top.

12. Contact

For any privacy-related questions, please reach out via our contact page or WhatsApp.